Returns & Exchanges

At MOEFLAVOR, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on eligible items in their original condition. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unworn, unwashed, and have all original tags and sanitary liners attached within 30 days of delivery.

• 2.
  Start Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 3.
  Package and Ship

  Print your prepaid shipping label and securely pack your items in the original packaging before dropping them off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects your return, your refund will be processed back to your original payment method within 5-7 business days.